Refund policy
κ΅ν/λ°νμλ΄ (νκ΅)
- ο»Ώο»Ώμν μλ ΉμΌλ‘λΆν° 7μΌ μ΄λ΄ μ μ λ° λ°μ‘ μλ£νμ¬μΌ ν©λλ€.
- ο»Ώο»Ώμ‘°κ±΄λΆ λ¬΄λ£ λ°°μ‘λ°μ 주문건μ λ°νμ μ΅μ΄ λ°°μ‘λΉκ° λ°μν μ μμΌλ©°, μ¬μ΄μ¦λ―Έμ€ λ° λ¨μλ³μ¬ κ΅νμ μ볡 λ°°μ‘λΉ λ°μν©λλ€.
- ο»Ώο»ΏμμΈν κ΅ν/λ°ν λ°©λ² λλ λ°°μ‘λΉ νμΈμ 곡μ§μ¬νμ μ°Έκ³ ν΄ μ£ΌμΈμ!
- ο»Ώο»ΏλΆλ λ° μ€λ°°μ‘λ μνμ΄λλΌλ μ°©μ© λ° νΌμλ κ²½μ° μ²λ¦¬ λΆκ°λ₯ν©λλ€.
- ο»Ώο»ΏλΆλ / μ€λ°°μ‘ νμΈ ν κ³ κ°μΌν°λ κ²μνμΌλ‘ μ¦μ μ°λ½μ£Όμλ©΄ μ²λ¦¬ λμλλ¦¬κ² μ΅λλ€.
λΆλ μ¬μ κ° μλ κ²½μ°
- ο»Ώο»Ώλ°°μ‘μ€ μκΈ΄ μνμ κ΅¬κΉ λ° μκ΅
- ο»Ώο»Ώλλ μμ°μΌλ‘ μΈν λ¨μ μ€λ°₯ λ° λ―Έν‘ν λ§κ°μ²λ¦¬
- ο»Ώο»ΏμΈ‘μ λ°©λ² λλ λλ μμ°μΌλ‘ μΈν μ€μ°¨λ²μ λ΄ μν (Β±2cm) λ° λμΉ νΈμ°¨
- ο»Ώο»Ώλͺ¨λν° ν΄μλ λ° λͺ¨λ°μΌ κΈ°κΈ°μ λ°λ₯Έ μ½κ°μ μκ° μ°¨μ΄
- ο»Ώο»Ώμ μ κ³Όμ μ λλ μλ¨ λ° μΌλ£ νΉμ μ λμ
- ο»Ώο»ΏμΈν λΆμ£Όμλ‘ μΈν μνμ λ³ν λ° νΌμλ κ²½μ°
- ο»Ώο»Ώλ¨μΆ ꡬλ©μ΄ λ§ν μλ κ²½μ° λ° λ¨μΆκ° νμ νκ² λ§κ°λ κ²½μ°
- ο»Ώο»Ώλ¨μΆ μμΉ λ° λ΄μ μ νμλ₯Ό μν μ΄ν¬μκ΅
- ο»Ώο»Ώμ΄ν¬μκ΅μ νλ°μ±μΌλ‘ μ€νμ΄λ λ¨κ±°μ΄ λ°λμΌλ‘ μ κ±° κ°λ₯ν©λλ€.
- ο»Ώο»Ώμλ₯μ λ¬ΌλΉ μ§ (μ : λ°λν¬μΈ )
- ο»Ώο»ΏμΌμλ λͺ¨λ μλ₯λ μ΄λ° μΈνμ λ¬ΌλΉ μ§μ΄ μμ μ μμΌλ©°, λ°λ λ° μ΄λμ΄ κ³μ΄ λλ 컬λ¬κ°μ΄ κ°ν μλ₯λ μ΄μΌ νμμ΄ μμ μ μμΌλ λ°μ 컬λ¬μ μλ₯ λ° μ‘ν λ±κ³Ό λ§μ°°μ νΌν΄μ£ΌμΈμ.
λν νν λ¨λ μΈνμ κΆμ₯ν©λλ€.
- ο»Ώο»Ώμλ¨μ μ‘μ€ (μ: λ¦°λ¨ ) / μ€ μ€ν¬λμΉ / μ΄ν¬μκ΅ / ν¨ν΄ μμΉ μ°¨μ΄
- ο»Ώο»Ώμμ± μν μ μ κ³Όμ μ μ¬μ©λλ μμ± λ, λͺ¨λκ° μ£Όλ¨Έλμ λ€μ΄κ° μ μμ΅λλ€.
- ο»Ώο»ΏλνΈλ₯ λ± μμ¬μ μλ¨ μ§μμ΄ λμ΄μ±μ΄ μλ μ νμ κ²½μ° Β± 5cm μ΄μμ μ€μ°¨κ° λ°μν μ μμ΅λλ€.
- ο»Ώο»ΏλΉν°μ§ μνμ λν μΌ μ°¨μ΄
λν μ ) λ°λλ§¨μΈ μμ±κ³Ό μ½κ°μ λ°λ―Έμ§ μ°¨μ΄ λ° μμ± μμ μΌλ‘ μΌμλ λΉν°μ§ μνλ€
β’ λλ μμ°μΌλ‘ μΈν μ¬μν λΆλΆλ€μ λΆλ μ¬μ κ° λ μ μλμ μλ΄ν΄λ립λλ€.
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youβll also need the receipt or proof of purchase.
To start a return, you can contact us at shawnping.korea@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, weβll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shawnping.korea@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youβll also need the receipt or proof of purchase.
Refunds
We will notify you once weβve received and inspected your return, and let you know if the refund was approved or not. If approved, youβll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since weβve approved your return, please contact us at shawnping.korea@gmail.com.