Refund policy

κ΅ν™˜/λ°˜ν’ˆμ•ˆλ‚΄ (ν•œκ΅­)

  • ο»Ώο»Ώμƒν’ˆ μˆ˜λ ΉμΌλ‘œλΆ€ν„° 7일 이내 μ ‘μˆ˜ 및 λ°œμ†‘ μ™„λ£Œν•˜μ—¬μ•Ό ν•©λ‹ˆλ‹€.
  • 쑰건뢀 무료 배솑받은 주문건은 λ°˜ν’ˆμ‹œ 졜초 배솑비가 λ°œμƒν•  수 있으며, μ‚¬μ΄μ¦ˆλ―ΈμŠ€ 및 λ‹¨μˆœλ³€μ‹¬ κ΅ν™˜μ€ 왕볡 배솑비 λ°œμƒν•©λ‹ˆλ‹€.
  • ο»Ώο»Ώμžμ„Έν•œ κ΅ν™˜/λ°˜ν’ˆ 방법 λ˜λŠ” 배솑비 확인은 곡지사항을 μ°Έκ³ ν•΄ μ£Όμ„Έμš”!
  • ο»Ώο»ΏλΆˆλŸ‰ 및 μ˜€λ°°μ†‘λœ μƒν’ˆμ΄λ”λΌλ„ 착용 및 ν›Όμ†λœ 경우 처리 λΆˆκ°€λŠ₯ν•©λ‹ˆλ‹€.
  • ο»Ώο»ΏλΆˆλŸ‰ / μ˜€λ°°μ†‘ 확인 ν›„ κ³ κ°μ„Όν„°λ‚˜ κ²Œμ‹œνŒμœΌλ‘œ μ¦‰μ‹œ μ—°λ½μ£Όμ‹œλ©΄ 처리 λ„μ™€λ“œλ¦¬κ² μŠ΅λ‹ˆλ‹€.

λΆˆλŸ‰ μ‚¬μœ κ°€ μ•„λ‹Œ 경우

  • 배솑쀑 생긴 μƒν’ˆμ˜ ꡬ김 및 자ꡭ
  • ο»Ώο»ΏλŒ€λŸ‰ μƒμ‚°μœΌλ‘œ μΈν•œ λ‹¨μˆœ μ‹€λ°₯ 및 λ―Έν‘ν•œ 마감처리
  • 츑정방법 λ˜λŠ” λŒ€λŸ‰ μƒμ‚°μœΌλ‘œ μΈν•œ μ˜€μ°¨λ²”μœ„ λ‚΄ μƒν’ˆ (Β±2cm) 및 λŒ€μΉ­ 편차
  • ο»Ώο»Ώλͺ¨λ‹ˆν„° 해상도 및 λͺ¨λ°”일 기기에 λ”°λ₯Έ μ•½κ°„μ˜ 색감 차이
  • ο»Ώο»Ώμ œμž‘ 과정상 λ‚˜λŠ” 원단 및 μ—Όλ£Œ 특유의 λƒ„μƒˆ
  • 세탁 λΆ€μ£Όμ˜λ‘œ μΈν•œ μƒν’ˆμ˜ λ³€ν˜• 및 ν›Όμ†λœ 경우
  • 단좔 ꡬ멍이 λ§‰ν˜€ μžˆλŠ” 경우 및 단좔가 ν—ˆμˆ ν•˜κ²Œ 마감된 경우
  • 단좔 μœ„μΉ˜ 및 λ΄‰μ œμ„  ν‘œμ‹œλ₯Ό μœ„ν•œ 초크자ꡭ
  • ο»Ώο»Ώμ΄ˆν¬μžκ΅­μ€ νœ˜λ°œμ„±μœΌλ‘œ μŠ€νŒ€μ΄λ‚˜ 뜨거운 λ°”λžŒμœΌλ‘œ 제거 κ°€λŠ₯ν•©λ‹ˆλ‹€.
  • 의λ₯˜μ˜ 물빠짐 (예 : λ°λ‹˜νŒ¬μΈ )
  • ο»Ώο»Ώμ—Όμƒ‰λœ λͺ¨λ“  의λ₯˜λŠ” 초반 μ„Ένƒμ‹œ 물빠짐이 μžˆμ„ 수 있으며, λ°λ‹˜ 및 μ–΄λ‘μš΄ 계열 λ˜λŠ” 컬러감이 κ°•ν•œ 의λ₯˜λŠ” 이염 ν˜„μƒμ΄ μžˆμ„ 수 μžˆμœΌλ‹ˆ 밝은 컬러의 의λ₯˜ 및 μž‘ν™” λ“±κ³Ό λ§ˆμ°°μ„ ν”Όν•΄μ£Όμ„Έμš”.

λ˜ν•œ ν•„νžˆ 단독 세탁을 ꢌμž₯ν•©λ‹ˆλ‹€.

  • ο»Ώο»Ώμ›λ‹¨μ˜ μž‘μ‹€ (예: 린넨 ) / μ‹€ 슀크래치 / 초크자ꡭ / νŒ¨ν„΄ μœ„μΉ˜ 차이
  • ο»Ώο»Ώμ›Œμ‹± μƒν’ˆ μ œμž‘ 과정상 μ‚¬μš©λ˜λŠ” μ›Œμ‹± 돌, λͺ¨λž˜κ°€ μ£Όλ¨Έλ‹ˆμ— λ“€μ–΄κ°ˆ 수 μžˆμŠ΅λ‹ˆλ‹€.
  • ο»Ώο»Ώλ‹ˆνŠΈλ₯˜ λ“± μ†Œμž¬μ™€ 원단 μ§œμž„μ΄ 득이성이 μžˆλŠ” μ œν’ˆμ˜ 경우 Β± 5cm μ΄μƒμ˜ μ˜€μ°¨κ°€ λ°œμƒν•  수 μžˆμŠ΅λ‹ˆλ‹€.
  • ο»Ώο»ΏλΉˆν‹°μ§€ μƒν’ˆμ˜ λ””ν…ŒμΌ 차이

λŒ€ν‘œ 예 ) λ°λ‹˜λ§¨μΈ  μ›Œμ‹±κ³Ό μ•½κ°„μ˜ 데미지 차이 및 μ›Œμ‹± μž‘μ—…μœΌλ‘œ μ—Όμƒ‰λœ λΉˆν‹°μ§€ μƒν’ˆλ“€

β€’ λŒ€λŸ‰ μƒμ‚°μœΌλ‘œ μΈν•œ μ‚¬μ†Œν•œ 뢀뢄듀은 λΆˆλŸ‰ μ‚¬μœ κ°€ 될 수 μ—†λŠ”μ  μ•ˆλ‚΄ν•΄λ“œλ¦½λ‹ˆλ‹€.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at shawnping.korea@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at shawnping.korea@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at shawnping.korea@gmail.com.